Q&A with Emily Thomas Kendrick: Insights from the CEO of Arrow Exterminators
Key points:
- Emily Thomas Kendrick is the CEO of Arrow Exterminators, a company founded by her grandparents in 1964.
- Emily shares her insights on the pest control industry and how Arrow Exterminators has evolved over the years.
- She discusses the challenges the industry faces, such as the shortage of skilled technicians and the need to adapt to changing customer preferences.
- Emily emphasizes the importance of a strong company culture in attracting and retaining employees.
- She also highlights the role of technology in improving efficiency and customer service.
- Emily discusses the impact of the COVID-19 pandemic on the pest control industry and how Arrow Exterminators has adapted to the changing circumstances.
In Conclusion
Emily Thomas Kendrick, CEO of Arrow Exterminators, provides valuable insights into the pest control industry and the challenges it faces. She emphasizes the importance of a strong company culture and adapting to changing customer preferences. Technology plays a crucial role in improving efficiency and customer service. As the industry navigates the challenges of the COVID-19 pandemic, Arrow Exterminators remains committed to providing excellent service to their customers.
https://www.mypmp.net/2023/10/05/qa-with-emily-thomas-kendrick-arrow-exterminators/